Details
Payment
Confirmation
Upgrade your old sim card with a latest simcard with 4G network ( Existing Tunetalk User )
Yes, need to perform a credit reload minimum of RM30 as shown in form
Online banking transaction and credit card
No, Credit reload is needed to make sure the new Tunetalk sim card isactive status
There no any deduction on your reload for the 4G Upgrade process and youwill receive the full amount of the reload in your new sim except GST chargesfor passport holders.
After receive the verification call from Tunetalk, SIM delivery time is estimated at 7 workingdays (any delay in delivery is subject to Pos Laju’s terms & conditions of delivery). Tune talk will not be responsible for any damage or lost once the parcel are out from our end.
You may need to call our careline 13100 or 03- 27717000 and inform usthat you receive the sim card. Our agent will proceed with the sim cardreplacement.
Yes, it will remain as per reload. ( Full Amount ) Except for passport holder.
It will take within 24-48 working hours.
I am a Tone Excel / Tone Plus user, can I apply for this switch to Tunetalk.
Per IC you can register up to 10 Sim card.