Behold, eSIM is now available to all Tune Talkers!
GO DIGITAL & CONNECT EASILY
eSIM or embedded SIM allows you to activate a network plan onto your phone, without the hassle of inserting a physical SIM. It works exactly like an old-school SIM card, but with faster, easier activation!
Is your device eSIM compatible?
Here’s a list of devices that currently support eSIM:
Apple
(Wi-Fi + Cellular)
(Wi-Fi + Cellular)
(Wi-Fi + Cellular)
Samsung
Huawei
Oppo
Vivo
Honor
How to purchase & register your eSIM?
*The unique QR code applicable for one time use on 1 device only. Once the QR code is scanned, please do not delete the eSIM profile from your phone settings.
New Activation / New Line
Current Tune Talkers using physical SIM wanting to switch to eSIM
How to activate your eSIM? (iPhone)
All you need is an eSIM supported smartphone and a QR code from Tune Talk that contains the unique SIM profile for your device.
Make sure your device is connected to Wi-Fi
Open Device Settings > Tap Mobile Data and select Add Data Plan
Scan your eSIM QR code provided by Tune Talk
Follow the instructions on your screen
Enjoy experiencing Tune Talk’s eSIM on your device
DOWNLOAD THE TUNE TALK MOBILE APP!
Just Download our Tune Talk App and Register an eSIM now!
Who is eligible to activate Tune Talk eSIM?
Only Tune Talk subscribers who are on HI-VALUE, CUN VALUE, and VALUE prepaid packs are eligible.
I am a New Tune Talk Subscriber. Can I register for the Tune Talk eSIM?
Of course! Just download the Tune Talk App and register for eSIM via the App.
Refer to the steps above to register for eSIM.
I am an Existing Tune Talk Subscriber. Can I switch to eSIM and keep my current mobile number?
Yes. You can easily switch and keep your current number!
Refer to the steps above to register for eSIM – Existing Users
How much does Tune Talk eSIM cost?
The cost for Tune Talk eSIM is only RM10.
What happens when I remove my eSIM profile from my device?
Once removed, the eSIM profile is no longer reusable. You will need to repurchase a new eSIM profile to be used on the same or different device.
Why does Customer Care need my details for eSIM replacements?
All SIM replacements require you to provide proof of ownership as a security measure, in addition this step will ensure that your correct mobile number is reflected in your eSIM profile (crucial step for successful iMessage activation for Apple iOS devices).
If I missed step 9, what are my options?
You will need to purchase a new eSIM QR code, and repeat the steps above to register your eSIM.
Don’t forget to wait for the success confirmation of your eSIM replacement before activating eSIM on your device.
Can I change my mobile number after activating the eSIM? Can it still work?
For Apple iOS devices - this is not encouraged because this will require purchasing a new eSIM after the mobile number is changed.
For Andriod devices - Yes, you can change your mobile number.
Can I switch my eSIM profile to another device?
This will require you to purchase a new eSIM followed by eSIM replacement as outline in the steps for switch to eSIM.
